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GRIEVANCE REDRESSAL COMMITTEE

 

The Grievance Redressal Committee was constituted to probe into student grievances. The Grievance Redressal Committee will attempt to address genuine problems and complaints of students whatever are the nature of the problem.

 

The students may express their grievances online by filling out the form available on the website -www.ripsr.org

 

They may also approach the members of the cell and express their grievances. The students are also encouraged to make constructive suggestions by using the suggestion box. RIPSR assures the students that once a complaint is made, it will be treated with sensitivity and as confidential.

 

 Objectives:
 

  • To create a platform where students can point out their problems regarding academic and non-academic matters.
     
  • Get suggestions from the students for improvement.

     
  • Take the necessary steps for improvement in the light of grievances.


     

Responsibilities:


  • The cell will redress the grievances at the individual and class level and grievances of common interest.
     
  • Students will be encouraged to use the suggestion box placed on the campus of RIPSR to express constructive suggestions and grievances. The suggestion boxes will be provided in every building and grievance records will be placed at vantage points in RIPSR (including the Library and Hostels) for the students/staff to air their grievances. Complaints dropped in the suggestion boxes by students and oral complaints will be also redressed.
     
  • All complaints will be scrutinized by the management and the grievance redressal cell. Chief Managing Director/Principal/Vice-principal will regularly attend to these on daily basis. The college assures students that once a complaint has been made, it will be treated with confidentiality.
     
  • Besides, there will be an exclusive mechanism to address the issues relating to women and theirgrievances.
     
  • The complaint management mechanism will be carried out in three levels in RIPSR:
  1. The departmental level grievances will be attended by the concerned class Coordinators, Mentors and Department Heads.
     
  2. The student coordinators and staff coordinators of grievance redressal cell act as facilitators to communicate and sort out the grievances at the department level.
     
  3. Unresolved grievances at the departmental level are referred to the Grievance Redressal Committee of the institution.
     


 

 

OMBUDSMANMember Prof.S.Bujarbaruah, FormerDirector, CPP-IPR

 

Grievance  Redressel  Committee


 

Sl. No.

 

Name

 

Position

 

Contact Number

 

1

Dr. Rituraj  Bharadwaj

President

 

7002486750

2

Dr.Latheefa Rahman

Member from Management

 

9003143984

3

Mr. Arifuddin Ahmed

Member from Management

 

7578025955

4

Mr. WearankTerang

Member from Faculty

(Male)

 

9957146065

 

5

 

Dr.Mosrur Ahmed Laskar

Member from Faculty

(Male)

 

 

8006203499

 

6

 

Miss. Dhitashree Deka

Member from Faculty

(Female)

 

 

8638055215

 

7

 

Mr. Raifuddin Adhmed

Member from Non-Teaching Staff

(Male)

 

 

9085920277

 

8

 

Mrs. Sabrina Ahmed

Member from Non-Teaching Staff

(Female)

 

 

8638829926

 

 

 

 

 

 

 

 

 

Rahman Institute of Pharmaceutical
Sciences And Research
(A Unit of Rahman Hospitals Pvt. Ltd.)

Tepesia, Kamarkuchi, Sonapur, Kamrup (M)

Assam. Pin-782402

Email:ripsrassam@gmail.com

Contact: 9706192766, 7035881517



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